At RBS Logistics Group Inc., your privacy matters to us. We understand the importance of trust in logistics, and we’re committed to protecting the personal and business information you share with us through our website and services.

1. Information We Collect

We collect only what’s necessary to provide reliable and secure logistics and transportation solutions. The information we collect includes:

Personal & Business Details

• Name, phone number, email, and company information
• Freight or shipment details are shared for service requests
• Carrier and shipper credentials or documents
• Payment or billing information (where applicable)

Technical & Usage Data

• IP address, browser type, device details, and usage patterns
• Website activity, such as pages visited and form submissions
• Cookies and similar tracking technologies (see our Cookie Notice)

Uploaded or Submitted Files

• Forms, contracts, or compliance-related documents you voluntarily provide

2. How We Use the Information

Your data helps us make freight operations smoother, safer, and more efficient. Specifically, we use it to:

• Process carrier or shipper applications
• Communicate updates, confirmations, and support responses
• Verify identities and ensure compliance with DOT and FMCSA standards
• Improve our website, operations, and customer experience
• Send relevant service notifications or marketing updates (only with consent)

We never sell or trade your personal information.

3. Sharing & Disclosure

We may share information in limited situations, such as:

• With technology or logistics partners who support our operations
• When required by law, regulation, or government authorities
• To complete transactions or services you’ve requested

Every partner we work with is required to maintain the same level of confidentiality and data security.

4. Data Retention

We retain information only as long as needed to fulfill our business, legal, or compliance obligations. If you’d like us to delete or update your data, contact us at info@rbslg.com.

5. Data Protection

We apply strict administrative, physical, and digital safeguards to secure your information from unauthorized access, loss, or misuse. While no online platform is completely risk-free, we continuously update our systems to keep your data safe.

6. Your Rights

Depending on your location, you may have the right to:

• Access or correct your information
• Request the deletion of your data
• Withdraw consent for marketing communications

Send requests to info@rbslg.com, and we’ll handle them promptly.

7. California Residents

RBS Logistics Group complies with the California Consumer Privacy Act (CCPA). We do not sell personal information. California residents may request to know what data we collect and request its deletion.

8. Children’s Privacy

Our website and services are not designed for children under 13. We do not knowingly collect data from minors. If we learn that a child’s data has been provided, we’ll remove it immediately.

9. Updates to This Policy

We may revise this Privacy Policy occasionally to reflect changes in our services or legal requirements. The date at the Bottom indicates the latest update. Please review it periodically for the most current version.

10. Contact Us

If you have any questions, concerns, or requests related to privacy or data protection, please reach out to us at:

Email: info@rbslg.com
Call: +1 (516) 838-5700
Address: 1979 Marcus Ave, Suite 210, New Hyde Park, NY 11042, USA

Last Update: 10/29/2025